Testimonials | Simper Law Ltd

Mrs B Laidler ★★★★★

Extremely satisfied

“Nothing could be improved with the service. Extremely satisfied.”

Mrs Loveday ★★★★★

Faultless

“You couldn’t improve the service, it was faultless. I found dealing with Simper Law an absolute pleasure from the first phone call to completion of my Will. Everyone I spoke to was helpful and friendly and Kim made the whole process easy and stress free. Many thanks and I won’t hesitate to recommend you.”

Mr and Mrs Hall ★★★★★

Informative and Clear

“Very informative and clear. The Solicitor fully understood out requirements. Everything was completed to our satisafction in a suitable timeframe. The service and the delivery of the service was exemplary. First class from all concerned. It was apparent from the first meeting that we had chosen well in approaching Simper Law. First class knowledge and customer care at all times. Very attentative, helpful and efficient.”

Mr & Mrs F. 17-March-2022★★★★★

Excellent customer service

“Our Wills were dealt with very quickly. Thank you, Sally.”

Mr & Mrs J. 7-March-2022★★★★★

Highly recommended firm

“We saw Sally Riches for assistance in drawing up new Wills and Lasting Powers of Attorney. Our objectives were completely understood and Sally went the extra mile in providing a good service for us. Sally is friendly, knowledgeable and efficient. Thank you for all your help.”

Mr & Mrs Hannant. 25-Nov-2021 ★★★★★

Delighted

“I was delighted by the prompt response and the friendly helpful service we received. Thank you.”

Mrs C. 23-Sept-2021★★★★★

Brilliant Service!

Sally Riches provided a brilliant service in drafting my Will from beginning to end. The staff at Simper Law are very courteous and helpful.

Mr Balls. 21-Sept-2021 ★★★★★

Excellent

Victoria provided an excellent service in securing payment of an overdue loan- Excellent service

Kieran D. 26-Aug-2021★★★★★

Excellent

Simper Law gave my family honest and straightforward advice. In a difficult time they were professional and showed empathy. Above all else their client care was faultless.
Thank you.

Miss P. 08-Jun-2021 ★★★★★

Excellent

Excellent explanation of scenarios and Nakita was always happy to answer any questions.

Mr & Mrs P. 07-Jun-2021 ★★★★★

Nakita has been excellent

A good experience.

Mr & Mrs P. 04-Jun-2021 ★★★★★

Extremely satisfied

Advice given on any future changes was well explained by Nakita.

Mrs B. 28-May-2021 ★★★★★

Highly recommend Sally Riches at Simper Law

I highly recommend Sally Riches at Simper Law. Her dealings with me throughout the Will writing process were professional, timely, efficient, helpful, clear and pleasant.

It was a task I was dreading and Sally made it easier and more effortless than I imagined it could be. Thank you.

Mrs T. 12-May-2021 ★★★★★

Sally Riches was excellent in dealing with my Will

Sally Riches was excellent in dealing with my Will.

Mr & Mrs D. 17-May-2021 ★★★★★

Very Satisfied

Very satisfied with the service from Nakita.

Mr S & Miss C. 17-May-2021 ★★★★★

Service was excellent

Excellent service from Nakita & Simper Law, fast and efficiently dealt with.

Mrs D. 12-Nov-2020 ★★★★★

Professional Service given

Sally Riches was very friendly and professional in dealing with our Wills.

Mrs B. 04-Nov-2020 ★★★★★

Very impressive firm

I was very impressed with my first meeting with Kim Simper. Since the death of my husband I have been dealing with Sally Riches – my very special thanks to her, a lovely lady who has helped me through a difficult time in making the correct decisions.

Mr D.H. 17-Sep-2020 ★★★★★

1st class service delivered by Sally

The standard of help received by Sally so impressed me that confidently I gave her further business.

Miss A C 16-Sep-2020 ★★★★★

I will certainly recommend you

I approached the Will making process with some trepidation, but I was soon reassured by Sally and pleasantly surprised with it’s simplicity and the clear explanation of things such as Lasting Powers of Attorney.

P Jones and C Sodo. 18-Aug-2020 ★★★★★

The service was excellent

From our first enquiry, we were looked after, put at ease and our business dealt with in an excellent manner. We were given confidence, so satisfied and would have no hesitation in recommending Simper law.

Harry Miller. 14-Aug-2020 ★★★★★

Simper Law are fantastic at debt recovery!

I had been owed money for several months by a customer. I spoke to Victoria and she quickly sent my customer a very professional, firm but polite letter asking for the outstanding debts to be paid. I received the full payment within a couple of weeks and was delighted. Great service and I wouldn’t hesitate to use Simper Law again in future. Thank you!

Mr John M. 10-Aug-2020 ★★★★★

Sally Riches provided all the necessary help and advice

Shortly after beginning the Will making process, Coronavirus lockdown began and complicated matters, but Sally Riches provided all the necessary help and advice.

Mr and Mrs D. 10-Aug-2020 ★★★★★

Very professional

Very professional, excellent advice and further action regarding our problem

Mr & Mrs Perrett. 18-Jul-2020 ★★★★★

Professional Service

I have already recommended you to our Son. We are extremely pleased with the professional service we received.

Alan and Emma. 14-Jul-2020★★★★★

Such a breath of fresh air

Victoria has been such a breath of fresh air! We cannot thank her enough for lifting this stressful time we have been through. Thank you.

Hazel. 03-Jul-2020 ★★★★★

The service is perfect

To be able to offer a service as friendly, helpful and professional as this was, in the distressing time of Covid-19, more than astonishing, it is amazing and I cannot praise this company, and Sally Riches, highly enough

Anna P. 25-Jun-2020 ★★★★★

Friendly and Professional

Sally was very friendly and professional. I can’t think of anything to improve. The service was very good indeed.

Adrian. 19-Jun-2020 ★★★★★

My lucky charm

Thank you Victoria, you are my lucky charm. Two successful debts settled within days of first letter.

Joy. 19-Jun-2020 ★★★★★

Professional yet friendly

I found Victoria to be professional yet friendly and easy to talk to. Other members of staff equally professional.

Wendy. 11-Jun-2020 ★★★★★

Cannot think of anything to improve

Cannot think of anything to improve. Found your services excellent. Everything excellent.

Caroline. 11-Jun-2020 ★★★★★

Really efficient and helpful

Just to say that Victoria was very down to earth, really efficient and helpful. Thank you so much.

Adrian. 09-Jun-2020 ★★★★★

I would recommend Victoria to everyone

I would recommend Victoria to everyone. She has been so helpful and given more work when I have some more work to pass on!

Abigail. 09-Jun-2020 ★★★★★

Very pleased with the service and outcome

Victoria was extremely professional and kept me informed throughout the process. I was very pleased with the service and outcome of the case.

Thomas. 09-Jun-2020 ★★★★★

Great work

Great work Simper Law team!

F Limited. 09-Jun-2020 ★★★★★

A great team player!

Victoria Rose-Smart is a woman we can do business with and a great team player!

Mr B. 09-Jun-2020 ★★★★★

Would be glad to recommend her

Dealing with Victoria herself was a pleasure. Attitude, competence, correct level of authority and decisiveness. Would be glad to recommend her!

Adrian Amis. 12-May-2020 ★★★★★

I would recommend Victoria to everyone

I would recommend Victoria to everyone, she has been so helpful and will be given more work when I have some more to pass on.

C Nolan. 22-Apr-2020 ★★★★★

Impressed

I was impressed with the speedy and efficient service. Thank you.

D George. 14-Apr-2020 ★★★★★

Very Helpful

The service you provided was very considerate and helpful and very professional

Mr & Mrs R Steward. 14-Apr-2020 ★★★★★

Very Professional

The whole process was carried out in a professional manner and the advice we were given was explained well

Daneil Bennett. 09-Mar-2020 ★★★★★

Thanks to Victoria Rose Smart I now have bullet proof employment contracts and T&C without all the hassle

I instructed Victoria Rose Smart to sort out my T&C of sale and employment contracts, this would normally be a big headache for me. Victoria Rose Smart came to my office and assessed my needs and got to work, unfortunately she hadn’t planned on trying to get me to read through everything, after promising to read through it and failing, Victoria Rose Smart came back to my office and read them to me. Perfect for a busy boy like me and service you don’t normally receive.

Thanks to Victoria Rose Smart I now have bullet proof employment contracts and T&C without all the hassle.

I cannot recommend Victoria Rose Smart enough, when a post-it note won’t suffice call Simper Law for their professional advice.

Stuart Chase. 09-Mar-2020 ★★★★★

Throughout the process I was in no doubt that I was in safe hands, you demonstrated this with good

Last March, I was left seriously injured due to a collision I had on my bike with a parked car. The car was parked in the middle of the road, on a bend in the pitch-black countryside. The owner of the vehicle claimed for minor damage to her vehicle and I claimed on my insurance for the damage to my bike. The owner’s insurance company then proceeded to take me to court to recover the costs they paid to the claimant. These costs were very excessive and include high legal and court costs.

I passed this case to Victoria Rose Smart and she assured me that I was in safe hands. She dealt with the matter in a fast, friendly professional and relentless way. I was especially impressed how she managed to deal with the insurance company, who did everything within their power not to be dealt with. In the end, she managed to keep the matter outside of court. She not only managed to save me £100’s on a considerably lower settlement figure, but saved me time, lots of stress and worry. Throughout the process I was in no doubt that I was in safe hands and she demonstrated this with good communication and a great outcome.
I personally wish to thank Victoria Rose Smart again for her help regarding this matter and I would not hesitate to recommend her to my friends, family and clients.

Denise. 21-Feb-2020 ★★★★★

Victoria not only gives great advice, legally speaking but awesome results too

I’d like to say a massive thank you to Victoria for helping me resolve an issue with a non-payment of an invoice.

I had an invoice outstanding from a job I did in July. The person involved wasn’t answering my calls, texts or emails so I asked Victoria to try and get it resolved

Without her assistance I can honestly say I don’t think I would have received anything, and as a small business every penny counts.

So, if you have a problem then hire Victoria not only great advice legally speaking but awesome results to.

T Colby. 21-Feb-2020 ★★★★★

Victoria and Lauryn are both very professional and a credit to the firm

Both Victoria and her PA Lauryn were very helpful right through the process. They both came across as very professional and are a credit to the firm.

Tracey Bellward. 20-Feb-2020 ★★★★★

Victoria is the perfect solicitor and will fight your corner every step of the way

Victoria is the perfect solicitor and will fight your corner every step of the way. Victoria has a way of making you feel at ease and you are made to feel like you are the most important person in the world, I highly recommend Simper Law.

Dr & Mrs Crawford. 23-Jan-2020 ★★★★★

Fantastic service

Fantastic service and advice. I will certainly tell my friends and colleagues about Simper law. really impressed. Thanks again Kim.

Mr D. 20-Nov-2019 ★★★★★

Would not use anyone else

Amazing service yet again from the team at Simper Law. Would not use anyone else.

Mrs B. 20-Nov-2019 ★★★★★

Dealt with fairly and honestly

I felt we were dealt with fairly and honestly at a very difficult time. No complaints.

Elizabeth Tadman.
20-Nov-2019 ★★★★★

Superb service from Kim and her team

Found your service via Martin Lewis Free Wills Month. I would continue to use your service should I need any legal work – superb service from Kim and her team

Trevor Knell. 21-Oct-2019 ★★★★★

Got a resolution without going to Court

I contacted Simper Law to resolve a building dispute. They worked hard and got a resolution without needing to go to court. I would highly recommend them.

E Diaper. 04-Sep-2019 ★★★★★

Thank You

Thank you. Connecting with people on a human level is so important. You made me feel very comfortable

Mr & Mrs P Gamble. 27-Aug-2019 ★★★★★

Friendly and Professional

We were very impressed with the friendly and professional service we received and will certainly contact you for any future legal requirements we may have.

Margaret Rose Godden-Gray. 02-Aug-2019 ★★★★★

My case was handled promptly

My case was handled promptly, and I am very happy with the service

Matthew Stevenson. 02-Aug-2019 ★★★★★

I’m very happy I used Simper Law

I am very happy I used Simper Law and will be using Victoria Rose-Smart in future

Margaret Rose Godden-Gray. 02-Aug-2019 ★★★★★

My case was handled promptly

My case was handled promptly, and I am very happy with the service

John Graham. 01-Aug-2019 ★★★★★

More than happy to recommend and pass on to friends and family

Victoria was able to take the emotion out of my case and look at it objectively, with a view to minimising my costs. I’ve worked with a few solicitors in the past who take the opposite approach. I’m more than happy to recommend and pass on to friends and family.

Margaret Rose Godden-Gray. 02-Aug-2019 ★★★★★

My case was handled promptly

My case was handled promptly, and I am very happy with the service

Niall Secker. 01-Aug-2019 ★★★★★

Victoria was able to achieve more in a week than I was able to in a year!

I would like to pass on my thanks to the team at Simper Law for the handling of an outstanding debt to my business.
Victoria was able to achieve more in a week than I was able to in a year! I cannot fault the level of customer service or professionalism throughout the process and what sometimes can be a very stressful procedure was anything but.
If I have another issue like this arises in the future then Simper Law will be my first point of call and I would recommend them to family, friends and colleagues without hesitation.

Glenn Saunders. 31-Jul-2019 ★★★★★

Everything explained in terms I could understand

I would like to highlight my sincere thanks to Victoria Rose-Smart, I have received a brilliant service from Victoria, and I couldn’t ask for anything more.
I was very nervous about seeking help in getting compensation for my accident however Victoria Rose-Smart gave me confidence in taking the task forward.
The service throughout my case was excellent, everything explained to me in terms I could understand. Victoria was very responsive and always returned my phone calls at the earliest opportunity, usually within minutes.
I would have no hesitation in recommending Victoria as she has been so supportive, reassuring and professional.

Mark James Hubble and Vanessa Paulin Hubble. 26-Jul-2019 ★★★★★

felt at ease sharing confidential information

Kim was very easy to talk to and we felt at ease sharing confidential information. We would highly recommend Kim.

Anthony Joseph Morgan. 26-Jul-2019 ★★★★★

Compassion, care and kindness – with a thoroughly professional approach

I’m so very grateful to Kim and her team for helping me to make a will that covered my wishes. Kim is a naturally caring person and made me feel at ease from the start. All questions were answered factually, but with compassion. Now I feel I can rest at ease in the knowledge that all is in order on this front. I was very worried at the idea of this experience, but I had no need to be -at all.

I cannot thank Kim and her team enough for all their help and support during this process. Compassion, care and kindness – with a thoroughly professional approach. I have no hesitation in endorsing Kim.

Jane Elliott. 24-Jul-2019 ★★★★★

Extremely satisfied with the service

I was extremely satisfied with the service provided and would not hesitate in using Simper Law again.

Anthony Walter George and Lynne Shepheard. 24-Jul-2019 ★★★★★

A thoughful and understanding team

Thank you to all the team for the thoughtfulness and understanding you gave us – it was extremely appreciated.

Antony John Crush. 24-Jul-2019 ★★★★★

I would happily recommend Simper Law for anyone considering writing a will

After a cold and bleak time of a year and having to deal with a very difficult topic, one’s own death, I was surprised to find the process was made simple and painless. I would happily recommend Simper Law for anyone considering writing a will.

David and Nina Jones. 23-Jul-2019 ★★★★★

Most straightforward, efficient and helpful experience

Compared with all the solicitors we have dealt with, Simper Law was clearly the most straightforward, efficient and helpful experience!

Wesley and Hazel Kent. 23-Jul-2019 ★★★★★

Friendly and courteous throughout

Very professional service. Knowledgeable, friendly and courteous throughout. Our expectations were exceeded!

Paul Horrex. 19-Jul-2019 ★★★★★

Best Solicitors I’ve dealt with. Exceptional

Best Solicitors dealt with, friendly, very easy to deal with and never trying to get you to do something you didn’t want. Exceptional.

John Cann. 19-Jul-2019 ★★★★★

No hesitation in recommending this firm

I found the whole process absolutely professionals and very friendly. I would have no hesitation in recommending this firm. Excellent!

Deborah Dennis. 19-Jul-2019 ★★★★★

Attentive and thorough

Kim was attentive and thorough. Even though I was using the free wills service I did not feel any lesser of a client.

Stephen Collett. 17-Jul-2019 ★★★★★

Fresh, positive approach

Your fresh, positive approach was a joy, reassuring me completely. Thank you.

Andrew Jarvis. 17-Jul-2019 ★★★★★

Sensitive and explains everything

Very Satisfied all round. Sensitive, always informative and always prepared to explain anything.

Carol Rose. 16-Jul-2019 ★★★★★

Outstanding service from all at Simper Law

A total pleasure to deal with from first contact to completion. Not only professional in all respects , but just the right touch to leave you confident and completely at ease.

Kim and her lovely team offer an impressive service second to none.

David whitehead Carrington and Vivian Carrington. 16-Jul-2019 ★★★★★

Impressed by the friendly treatment from staff

We were very satisfied with the service we received. The objectives and options were clearly explained, and we were kept informed of progress. The drawing up of our new wills was carried out efficiently and promptly and we were impressed with the friendly treatment from the staff. The legal fees and costs were very reasonable, and we applaud the donations to charity.

Holly Shaw. 16-Jul-2019 ★★★★★

Informative, friendly and sensitive service

I approached Simper Law to help me achieve writing a will so as to ensure my young sons future was secured. I received the most informative, friendly and sensitive service. I now feel reassured that I have the best possible will in place at this point in my life. I cannot recommend Simper Law highly enough,

David whitehead Carrington and Vivian Carrington. 16-Jul-2019 ★★★★★

Impressed by the friendly treatment from staff

Doreen Avellino. 16-Jul-2019 ★★★★★

Friendly and professional service

I would like to thank Kim for her patience and advice in putting together a somewhat complicated will and have no hesitation whatever in recommending Simper Law to anyone needing a friendly and professional service.
Doreen Avellino

D Church. 06-Mar-2019 ★★★★★

Very efficient and thorough service from all at Simper Law

I have only had positive experiences when dealing with Kim and Victoria Smart at Simper Law. Very efficient, trustworthy and caring. Would not go elsewhere. Thank you.

Matthew Stevenson. 05-Mar-2019 ★★★★★

The absolute best around, awesome, trusted, lovely

Victoria Rose-Smart has helped me a few times over the last 2 years. The first time i had an issue with an employer Victoria came in the most politely spoken but directly assertive shut the issue down and it ended that moment i was really taken back how super awesome she is, I cannot speak highly enough of Victoria, if you are lucky enough to be her client she will be standing with you shoulder to shoulder until issue has been sorted, I totally trust Victoria with and I know I am in the best possible hands there is know one else I would rather have fighting my corner. Thank you Victoria

PHILIP BECKETT. 05-Mar-2019 ★★★★★

First Class in every respect

Fantastic company they provide great and sympathetic work, they are the best Solicitors I deal with by far.

P H Norwich. 09-Jul-2017 ★★★★★

Easy and Convenient

All very clear and efficient, home visit made everything easy and convenient

Mr S. Gt Yarmouth. 23-Jun-2017 ★★★★★

Could not be bettered

Such a welcoming friendly service. Could not be bettered.

Miss E.B of Norwich. 23-Jun-2017 ★★★★★

Exemplary Service

Thank You! Exemplary service, empathetic and professional. I would not hesitate in using your practice again or recommending to other parties.

L.P. of Norwich. 08-May-2017 ★★★★★

Helpful and Friendly Service

Thank you for providing helpful and friendly service throughout- very much appreciated.

Miss W Norwich. 205-May-2017 ★★★★★

Excellent Service

Excellent Service; very pleased. Thank you.

Mr & Mrs P Norwich. 05-May-2017 ★★★★★

Really Impressed

From initial contact, through to completion of the process of drawing up our Wills, we have been really impressed with your helpfulness and efficiency.

E.B Norwich. 05-May-2017 ★★★★★

Thank You

I would not hesitate in using your practice again and recommending to other parties

Mr & Mrs O. Brundall. 08-Mar-2017 ★★★★★

Clear and Attentive

We found you very attentive and prompt, clear in your explanations and thorough in seeing it through

J. H. Norwich. 08-Mar-2017 ★★★★★

Thank you

Thank you for your help and consideration in drawing up my Will. I had put this off for too many years but your sensitivity in facilitating the work was very much appreciated

K C of Norwich. 06-Sep-2016 ★★★★★

Professional, sympathetic and provided great advice

My sister and I would like to thank Kim for her help with dealing with probate for our late mum. Kim was professional, sympathetic and also provided great advice to us both. As executors of the will we were both unsure of exactly what needed to be done. Kim provided a free consultation and went through all of our responsibilities and was very open and honest about what parts we could do ourselves and any pitfalls we needed to be mindful of. Losing a relative is a very difficult time and you would have to be absolutely 100% certain before referring your closest friends and family to someone. My sister and I would recommend Kim without any reservation. Once again, thank you. Kind regards K C of Norwich

J.W. of Norwich. 08-Aug-2016 ★★★★★

No hesitation in recommending

Mrs Simper was prompt in arrival and carried out her duty in preparation of my Will efficiently and clearly. I will have no hesitation in recommending her to others should the need arise.

*Kim Simper is the SFE accredited member at Simper Law Ltd

Mission Statement

Simper Law will provide a bespoke legal service with relevant and honest client focused advice, given in a straightforward no jargon way to ensure our clients understand everything we do.

We will treat our clients as people and not as cases and we will endeavour to shoulder some of the stresses and strains involved in dealing with legal issues in potentially difficult circumstances.

Get in Touch

46 King Street, Norwich NR1 1PD
01603 672222
enquiries@simperlaw.com